Pre-Orders and Shipping Schedule
Read on to find out more about the pre-order process and estimated shipping schedules.
Frequently Asked Questions
- How do pre-orders work?
It's essentially the same as a regular order. You select the products that you want and choose your preferred payment method to pay for them. Once your order has been confirmed, you move into a holding queue. From the holding queue, we'll ship your pre-order out just as soon as we receive the merchandise you've ordered. In some cases, we will split ship your order, meaning that we'll send you merchandise as it is available.
- Do I have to pay the full amount?
You will be charged for the full amount of your order at time of checkout. The good news is, when your pre-order ships later in the year, you don't pay anything! It's like buying future you a present.
Estimated Seasonal Pre-Order Shipping Schedule
Please note: We have NO CONTROL over when the manufacturer releases merchandise, but they typically do so at least two months before the specified season. If your order hasn't shipped yet, the manufacturer has not released the merchandise. PLEASE BE PATIENT. If you enquire about your order, we likely will not have an answer for you. But just know that the order will ship within 24 hours of arriving to our warehouse. If the item is not available to ship at least 4 weeks before the corresponding holiday, we will happily refund your order.
Christmas, Hanukkah, and Winter
Winter / Holiday merchandise will begin shipping around the middle of September and all pre-orders are usually complete by the end of October.
Valentine's Day and St. Patrick's Day
Valentine's Day and St. Patrick's Day Lori Mitchell Figurines will begin shipping around the end of December
Spring and Easter
Spring and Easter Lori Mitchell Figurines will begin shipping around the beginning of February
Summer and Patriotic
Summer and Patriotic Lori Mitchell Figurines will begin shipping around the beginning of March
Halloween and Fall
Halloween and Fall Lori Mitchell Figurines will begin shipping around the middle of June
Many pre-orders are considered special orders. Placing pre-orders requires time and follow up from our staff. Canceling these orders may leave us with merchandise that we may not have otherwise ordered. It's also a waste of our time and energy. Some pre-orders and all special orders are non-refundable under most circumstances. If we do allow a cancellation, it may subject to a 10% restocking fee.